New Air Force legal assistance Web site

  • Published
  • By Senior Airman Luis Guzman-Castillo
  • 28th Bomb Wing legal office
ELLSWORTH AIR FORCE BASE, S.D. --  The Air Force Judge Advocate General corps is scheduled to unveil the new Air Force Legal Assistance Website Feb. 1, at www.aflegalassistance.com.

The Web site is designed for active duty and reserve component members, retirees and dependents.

The Web site was created to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access its features from the comfort of their homes without a common access card.

The site's features include information on legal topics:

· Legal worksheets: Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the website provides each client a unique "ticket number." Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office personnel.

· Online survey: Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of our legal professionals.

While the Web site increases convenience for clients, clients should note the following:

· Information on the website is for educational and informational purposes only. The Web site cannot replace consultation with your local JAG, and Airmen should never rely solely on the website when making decisions.

· Clients will not have the ability to print a legal document (will, power of attorney, etc.) from the website. Clients will need to visit the legal office and provide a ticket number to obtain their legal documents.

· The Web site is designed for client convenience, but no one is required to use the website prior to visiting the legal office.

The legal assistance hours are Monday, Wednesday and Friday, 11 a.m. to noon, Tuesday, 9 a.m. to 10 a.m., or Thursday, noon to 1 p.m. The staff judge advocate office values customer feedback concerning the Web site and services provided.