Lucetta Miles, Travis Air Force Base telephone operator, locates a phone number for a customer at the new Consolidated Telephone Operator Center at Travis AFB, Calif. Beginning Sept. 7, 2012, operators at Travis AFB will handle all incoming calls to Ellsworth AFB, S.D., in accordance with an initiative by Air Combat Command to consolidate the major command?s base switchboards to two locations. (U.S. Air Force courtesy photo by Nan Wylie)