Airman Adalberto Catalan, a 28th Communications Squadron client systems technician, talks to clients about issues they are facing with their computers at Ellsworth Air Force Base, S.D., Sept. 23, 2020. If someone is having issues with their computer or printer, and requires the submission of a service ticket, utilize the vESD Air Force IT Service Desk program on the desktop, or call the communication focal point number at (605) 385-2666 and follow the prompts. (U.S. Air Force photo by Airman 1st Class Quentin K. Marx)